How Our Clients Score Us: 87%

We believe in 100% transparency. Every comment we have received, both positive and negative, is displayed below with the most recent at the top.
You can read more about how a Net Promoter Score works here.

In April of 2020 we began using this system to keep a pulse on our performance and client satisfaction. We have chosen to report the last 90 days as an indicator of current performance. This is more meaningful than how we did a year or more ago. The survey is sent to our clients twice during a project and after every service call. If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Sales Team

145 total responses

85.71

Client Feedback:

January 25, 2021

Todd and Colin surprised me with how quickly they were able to get this room built, even due to its smaller size. Kudos to those who did all the prep work since even thought I don't see that part of the project it affects the outcome while on site. I look forward to working with you in the future. Thank you.

January 21, 2021

Cody and team was wonderful to work with. We had to make a few changes and they were on it quickly.

January 8, 2021

Always easy to work with!

Project Team

159 total responses

Client Feedback:

93.75

August 1, 2024

The solution and equipment recommended had really good capability and excellent quality. The staff was very knowledgeable, helpful, and professional.

Astronautics

May 16, 2024

The team was reliable, effective and easy to work with. Great experience all around.

March 13, 2024

Everyone I was in contact with at each of the installs was respectful and polite. They explained each piece and answered all of our questions thoroughly. We appreciated the user guides as well.

Service Team

583 total responses

Client Feedback:

90.16

November 6, 2024

We were able to get a next day appointment for service which was great. The tech that came out was very pleasant and explained his approach to the reported issue. He left us with troubleshooting steps in the event of future issues. The actual issue for the support call wasn't able to be clearly addressed. There were multiple firmware updates applied to the system camera in the hopes that this might address the issue. These steps could have been shared via email as a first step and potentially have avoided a service call.

October 23, 2024

Personal attention from the staff. You get what you pay for!

October 21, 2024

Team was responsive and were able to identify our issues quickly.