Privacy Policy

Immedia Privacy Policy state the audience.

Last Updated: [November 21, 2023]

We Value Your Data Privacy

Rest assured, your privacy is a top priority for us at Immedia, LLC, and its affiliates (“Immedia,” “we,” “us,” “our”). We are committed to safeguarding your privacy when you visit our websites and engage with our products and services.

This Privacy Policy outlines the treatment of your Personal Data when collected on our website www.immedia.com (the “Website”). In this context, "Personal Data" refers to any information that can individually identify a person, including but not limited to name, email address, postal address, credit card details, and other personally identifiable information. Please note that external websites linked from our pages are subject to their own privacy policies.

Types of Personal Data We Collect

Here's a breakdown of how we collect Personal Data and the information we gather from our users:

Voluntarily provided information:

Connect with Us: When you use the "Contact Us" or "Live Chat" features to learn more about our company and offerings, we may request the following information: (i) full name, (ii) work email, (iii) company name, (iv) phone number, and (v) state/region. Full name and work email are mandatory, while other fields are optional.
Service Support: When submitting a support ticket through our online form, we require information such as (i) company name, (ii) full name, (iii) phone number, (iv) email address, and (v) street address for service location.
Account Creation: To access services on the Website, users must register an account, providing details like (i) full name, (ii) address, (iii) email address, (iv) credit card information, (v) password, and (vi) username.

Supplier Application:

To become an authorized supplier of Immedia, applicants must complete an online form, including information like (i) full name, (ii) email address, (iii) phone number, (iv) company name, and (v) company address.

Automatically collected information:

Website Traffic Information: We collect certain traffic data from visitors, such as IP addresses and preferences, using Google Analytics. This tool ensures data anonymity and provides aggregate information about our user base.

How We Utilize Personal Data

Our use of Personal Data aligns with the following objectives:

Providing products and services to our business customers.
Collaborating with our suppliers.
Enhancing the functionality of our Website for visitors.
Communication: Utilizing contact details for surveys, product updates, and promotional materials.
By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message. Message & data rates may apply. Reply STOP to opt out of further messaging.

Child Interaction

We do not collect personal data from or target content to children under the age of 18.

Cookies Usage

We employ various cookies, including session cookies (deleted after each visit), persistent cookies (remaining across visits), and third-party cookies from embedded or linked partner websites. Users can manage cookie preferences in their browser settings.

EU Residents' Data Subject Rights

Residents of the European Union (EU) possess specific rights related to their Personal Data:

Right of Access, Rectification, Erasure, and Object.
Right to Restrict Processing and Portability.
Right Not to be Subject to Automated Decision-Making.

To exercise these rights, submit a request to sos@immedia.com. We aim to respond within one (1) month, with a possible extension for complex cases.

Choice Mechanism

We provide opt-out and opt-in mechanisms for disclosing Personal Data to third parties, respecting individual choices and specific circumstances.

California Residents' Privacy Rights

California residents can request information about Personal Data disclosures to third parties for direct marketing purposes. To make such requests, email privacy@immedia-tech.com or call 1-800-250-9122.

Data Security Measures

Immedia employs policies and technical measures to secure Personal Data against loss, misuse, or unauthorized access. These include encryption, regular testing, and controlled access.

Changes to Privacy Policy

Any modifications to our privacy policy will be posted on this page, with material changes highlighted.

Questions or Concerns

For inquiries or concerns about Personal Data processing, contact our Information Technology Department at sos@immedia-tech.com. EU residents can lodge complaints with their local data protection authority.