How Our Clients Score Us: 81%

We believe in 100% transparency. Every comment we have received, both positive and negative, is displayed below with the most recent at the top.
You can read more about how a Net Promoter Score works here.

In April of 2020 we began using this system to keep a pulse on our performance and client satisfaction. We have chosen to report the last 90 days as an indicator of current performance. This is more meaningful than how we did a year or more ago. The survey is sent to our clients twice during a project and after every service call. If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Sales Team

149 total responses

85.71

Client Feedback:

September 9, 2024

Great follow through and professionalism

August 28, 2024

It appears that your team knows their stuff, which is refreshing.

June 6, 2024

The team, most importantly Thomas, was response to ours and the end users' requirements to get this project designed and sold.

Project Team

159 total responses

Client Feedback:

93.75

September 11, 2023

Professional team; very hardworking

September 8, 2023

Project coordination, attention to detail, and overall workmanship very good.

July 16, 2023

Great customer service and contact with keeping client updated

Service Team

586 total responses

Client Feedback:

90.16

March 30, 2021

Customer Support was excellent as usual. The onsite tech was very thorough and was able to quickly find and resolve the issue

March 29, 2021

Matthew was good over the phone and provided great customer service. He could have easily passed me off and set an appointment but worked to resolve the issue.

March 26, 2021

Dylan Milford is extremely professional and is always willing to help when we need it most! Thanks to him we're able to wrap up a large project early so many kudos for his assistance and a BIG THANK YOU to Matt Beck and Kelsey Graham for getting him onsite with us so quickly!