How Our Clients Score Us: 87%

We believe in 100% transparency. Every comment we have received, both positive and negative, is displayed below with the most recent at the top.
You can read more about how a Net Promoter Score works here.

In April of 2020 we began using this system to keep a pulse on our performance and client satisfaction. We have chosen to report the last 90 days as an indicator of current performance. This is more meaningful than how we did a year or more ago. The survey is sent to our clients twice during a project and after every service call. If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Sales Team

145 total responses
85.71
Client Feedback:
July 1, 2021
You guys are great partners.
April 14, 2021
Because Immedia f***ing kicks a**.
April 8, 2021
It's always a pleasure working with Immedia. They are always attentive to our needs and really know how to put the customer first!

Project Team

159 total responses
Client Feedback:
93.75
June 15, 2023
Everyone at Immedia that worked on our project was patient, professional, and an expert. When we need a company to work with for these needs again in the future I'm going to push for us to use Immedia.
January 16, 2023
I like working with you guys. You are a good partner. Here is some constructive criticism. I would like to see a more proactive job completion. I have had to push for completion. I would rather you push me. A good example of this is job 19001.
January 26, 2022
I'm not sure what project this was for, but recent ones have been spot on! I appreciate everything you do, thank you.

Service Team

583 total responses
Client Feedback:
90.16
April 17, 2024
Brandon is great to work with.
April 8, 2024
Impressed with the professionalism and knowledge from each visit!
April 4, 2024
Always great service! Thanks!