How Our Clients Score Us: 87%

We believe in 100% transparency. Every comment we have received, both positive and negative, is displayed below with the most recent at the top.
You can read more about how a Net Promoter Score works here.

In April of 2020 we began using this system to keep a pulse on our performance and client satisfaction. We have chosen to report the last 90 days as an indicator of current performance. This is more meaningful than how we did a year or more ago. The survey is sent to our clients twice during a project and after every service call. If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Sales Team

145 total responses
85.71
Client Feedback:
December 1, 2021
You rock...and roll!
December 1, 2021
You rock.
November 8, 2021
Always great working with this Immedia team! Professional, courteous, and knowledgeable.

Project Team

159 total responses
Client Feedback:
93.75
September 11, 2023
Professional team; very hardworking
September 8, 2023
Project coordination, attention to detail, and overall workmanship very good.
July 16, 2023
Great customer service and contact with keeping client updated

Service Team

583 total responses
Client Feedback:
90.16
April 17, 2024
Brandon is great to work with.
April 8, 2024
Impressed with the professionalism and knowledge from each visit!
April 4, 2024
Always great service! Thanks!