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How Our Clients Score Us: 81%

We believe in 100% transparency. Every comment we have received, both positive and negative, is displayed below with the most recent at the top.
You can read more about how a Net Promoter Score works here.

In April of 2020 we began using this system to keep a pulse on our performance and client satisfaction. We have chosen to report the last 90 days as an indicator of current performance. This is more meaningful than how we did a year or more ago. The survey is sent to our clients twice during a project and after every service call. If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Sales Team

149 total responses
85.71
Client Feedback:
May 4, 2023
Consistency on pricing.
April 12, 2023
Victoria was very responsive and worked hard to make a quote happen within specific time constraints.
February 21, 2023
Immedia is ALWAYS a 10 for us! Always there when we need, even with short notice. Solid Partner!

Project Team

159 total responses
Client Feedback:
93.75
September 3, 2021
Staff was excellent to work with from the tech who came on site to diagnose the issue to the techs that installed the equipment. And sales was amazing, we had started this prior to the pandemic and during the year + that we were not allowed to come into the office I never once felt pushed to complete our purchase and install. Very professional and polite always. Great company to work with.
August 23, 2021
Immedia has great communication, fulfills their promises and I enjoy working with them.
August 23, 2021
Fantastic job everyone! :-)

Service Team

586 total responses
Client Feedback:
90.16
May 14, 2020
I have worked with Immedia for 6+ years and have never been let down or disappointed. You are professional and VERY responsive. Companies would be lucky to have a vendor like Immedia.
May 13, 2020
Once on site, IMMEDIA is great to work with. We are looking forward to the time when their Tucson presence is stronger, so that response times might be cut.
May 12, 2020
The service is wonderful and responsive. The products as a whole seem to take a long and expensive route when other simpler solutions exist.
8399 East Hartford Drive
Scottsdale, AZ, 85255
480.483.3399
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We are an enterprise-centric technology company that takes the challenges of managing networked-AV off the shoulders of IT. We own the issues associated with AV standards, asset management, remote monitoring, support, and security.