How Our Clients Score Us: 87%

We believe in 100% transparency. Every comment we have received, both positive and negative, is displayed below with the most recent at the top.
You can read more about how a Net Promoter Score works here.

In April of 2020 we began using this system to keep a pulse on our performance and client satisfaction. We have chosen to report the last 90 days as an indicator of current performance. This is more meaningful than how we did a year or more ago. The survey is sent to our clients twice during a project and after every service call. If you receive an email requesting a response, it will take less than ten seconds to respond. Thank you for helping us improve!

Sales Team

145 total responses

85.71

Client Feedback:

January 25, 2021

Todd and Colin surprised me with how quickly they were able to get this room built, even due to its smaller size. Kudos to those who did all the prep work since even thought I don't see that part of the project it affects the outcome while on site. I look forward to working with you in the future. Thank you.

January 21, 2021

Cody and team was wonderful to work with. We had to make a few changes and they were on it quickly.

January 8, 2021

Always easy to work with!

Project Team

159 total responses

Client Feedback:

93.75

June 15, 2023

Everyone at Immedia that worked on our project was patient, professional, and an expert. When we need a company to work with for these needs again in the future I'm going to push for us to use Immedia.

January 16, 2023

I like working with you guys. You are a good partner. Here is some constructive criticism. I would like to see a more proactive job completion. I have had to push for completion. I would rather you push me. A good example of this is job 19001.

January 26, 2022

I'm not sure what project this was for, but recent ones have been spot on! I appreciate everything you do, thank you.

Service Team

583 total responses

Client Feedback:

90.16

December 5, 2024

Joe was very helpful. Thank you!

December 5, 2024

Very nice team... look forward to your proposal.

November 19, 2024

Both were very professional, friendly, and great to work with! They tested everything to ensure it was working perfectly, delivered neat, high-quality work, and left the space spotless. Highly recommend! Thank you!